TEXT MINING: APPLICATIONS AND FREE SOFTWARE TOOLS
DOI:
https://doi.org/10.32782/mathematical-modelling/2022-5-2-5Keywords:
classification, expert knowledge discovery, information extraction, patterns, text mining tools, text mining application, library management systemAbstract
The large amount of data generated every day is both an opportunity and a challenge for businesses. On the one hand, data helps companies gain insights into people's opinions about a product or service. These insights can be gained by analyzing emails, product reviews, social media posts, customer feedback, customer service calls, etc. A substantial amount of data is stored in the form of documents, which can be of different types: structured, partially structured, and unstructured. On the other hand, there is the problem of processing this data. Extracting useful information from a huge volume of documents is a difficult task. Text mining is an important area of research because it helps extract knowledge from unstructured text. This article discusses text mining technologies and their application in various areas of life. The article analyzes the use of text mining in a library management system and compares the features of popular text mining tools. The methods of the study are the analysis of scientific articles in which researchers used text mining tools and the comparison of open source software. The methods of text analysis are considered and the main application of intellectual analysis in the library management system is described. Popular free and open-source text analysis software such as RStudio, Python, Orange, RapidMiner, which is also used in machine learning and data science, was discussed. The article helps to increase the level of understanding of researchers in the field of text mining. Using the software in this article, beginners will be able to predict trends, topics, new research concepts, and find duplicate text documents in articles, news, and blogs. Librarians will be able to improve their services in the library management system: reference services, CAS, SDI.
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